Tha Challenges
To address the universal challenge of food waste, the grocery retailer wanted a view into how its time-and temperature-sensitive goods were transported and stored, aiming to improve its reputation for excellence by guaranteeing produce availability at peak freshness.
The Solutions
The Wiliot Intelligence Platform revolutionizes how grocery retailers monitor the temperature and location of their inventory, offering comprehensive insights down to the case level through automated, continuous monitoring and instant, actionable alerts.
How it Works
Wiliot IoT Pixels were applied to cases of strawberries, tracking their temperature and whereabouts from the distribution center, through transit, to multiple stores, providing high-resolution insights into the state of their goods.
The Outcome
The Wiliot Intelligence Platform promptly detected temperature and process compliance issues, allowing the retailer to tackle underlying problems as they arise, minimizing wasted inventory and ensuring fresher produce with more predictable availability.
The Benefits
Insights delivered by the Wiliot Intelligence Platform guaranteed that the retailer’s produce met the highest standards of freshness and quality, directly enhancing customer trust and enabling systematic elimination of food spoilage and waste causes.
What's in the case study
Challenge
At peak, multi-use containers vanish into dock and staging chaos — one buried among 100+, with no way to answer the simplest question: where is it? Scan-based tracking captures chokepoints, not continuous location, so crews walk the floor to search by hand. Stuck containers miss trip cutoffs, on-time performance slips, and manual scanning adds labor while still leaving blind spots.
Solution
Wiliot puts battery-free IoT Pixels on every container and bridges at every dock door and staging lane, delivering passive, lane-level location with no scanning. Operators get an instant last-known location on the console, dwell-time alerts that flag stuck containers before they miss a cutoff, and a wrong-trailer flag that fires the moment a container lands in the wrong lane. Because every site runs the same layer, visibility carries from origin to destination — the container is never invisible between scans.
Key Areas of Focus
One battery-free IoT Pixel per container reports continuously, streaming to the Wiliot Physical AI Platform across 10 sites, ~1,570 dock doors, and ~160 zones per site — 2.35M containers tagged a year. The platform turns those reads into lane-level location, dwell-time intelligence, and real-time alerts, identical at every facility.
Results and Findings
Across the 10-site network, the deployment pays back in about 13 months and returns roughly $2.57M a year from year two onward — compounding to $10M over five years, on $3.53M in annual savings. Shrinkage recovery is the largest driver, with fewer lost containers across 2.35M assets, and the rest comes from eliminating manual floor searches and scan-based handling.
See what scan-free, network-wide container visibility could recover in your operation.
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