Online Retailer Enhances Supply Chain Efficiency and Reduces Costs with the Wiliot Intelligence Platform

Case Study

Learn how the Wiliot Intelligence Platform brings real-time intelligence to packages, eliminating mis-shipments, boosting supply chain efficiency, and reducing costs.

Access the Case Study

What’s in the case study

Tha Challenges
To address the universal challenge of food waste, the grocery retailer wanted a view into how its time-and temperature-sensitive goods were transported and stored, aiming to improve its reputation for excellence by guaranteeing produce availability at peak freshness.

The Solutions
The Wiliot Intelligence Platform revolutionizes how grocery retailers monitor the temperature and location of their inventory, offering comprehensive insights down to the case level through automated, continuous monitoring and instant, actionable alerts.

How it Works

Wiliot IoT Pixels were applied to cases of strawberries, tracking their temperature and whereabouts from the distribution center, through transit, to multiple stores, providing high-resolution insights into the state of their goods.

The Outcome

The Wiliot Intelligence Platform promptly detected temperature and process compliance issues, allowing the retailer to tackle underlying problems as they arise, minimizing wasted inventory and ensuring fresher produce with more predictable availability.

The Benefits

Insights delivered by the Wiliot Intelligence Platform guaranteed that the retailer’s produce met the highest standards of freshness and quality, directly enhancing customer trust and enabling systematic elimination of food spoilage and waste causes.

What’s in the case study

The Challenge
Prior to working with Wiliot, an online retailer struggled with a tough challenge of guaranteeing precise and prompt package delivery to meet and exceed customer expectations."


The Solution

The Wiliot Intelligence Platform emerges as a cost-effective and highly automated, low-labor, no-labor solution to tackle misload challenges in the industry.


How it Works

Previously this retailer’s packages were processed in the inventory warehouse using hand scanners for sorting, packing, and routing. Despite clear procedures for every step, the product was all too often still misloaded, misplaced, or left behind.


The Outcome

Wiliot's IoT Pixels have been successfully integrated into multiple warehouses across the United States, and further deployments are in the pipeline.


The Benefits

The Wiliot Intelligence Platform offers several examples of insights to online retailers aiming to enhance their inventory visibility.


Summary Infographic for an Online Retailer Use Case

Based on this project and industry averages, here is an example of a use case for an online retailer handling 10 million packages annually.