Last Mile Quality
Key Benefit
- 97% Delivery Accuracy Improvement
- 97% Temperature Excursion Visibility
- 80% Labor & Rework Elimination
Data
- Case 1 departed store A
- Case 1 delivered
- Case 1 is 20°C
Journey
From Outbound Store → Delivery via Truck/Van
Disclaimer: The figures provided are examples based on existing deployments and can be customized to meet your specific project requirements
The Problem
The last mile of grocery delivery is vulnerable to challenges that can significantly impact customer satisfaction and perishable product quality.
Accurate, temperature-controlled deliveries are essential to ensuring fresh, high-quality products reach the customer. Deliveries frequently end up at the wrong addresses, leading to missed or delayed shipments. Inaccurate or unreliable delivery time estimates create uncertainty for customers who depend on precise scheduling. Furthermore, temperature fluctuations during transit can result in spoiled or damaged goods, leading to unnecessary waste and financial losses.
The Solution
The Wiliot Ambient Data Platform draws insights from IoT Pixels, Bluetooth stickers that are embedded into labels and adhered to deliveries.
Low-cost, Bluetooth-based Ambient IoT network devices are installed where deliveries are packed and in delivery vehicles to energize the IoT Pixels on your products, and relay their sensing and location data without needing a manual scan.
These signals are analyzed using AI-based machine learning data models in the Wiliot Ambient Data Platform to enable temperature and location data for each of these tagged products, enabling real-time insights:
- Notifications when products leave the store
- Confirmations when products arrive at the correct destination, or alerts when the wrong ones are instead
- Temperature excursion alerts for perishable goods
The Difference
Real time visibility into last mile deliveries ensures better accuracy, better quality, and less labor is spent addressing reworks:
97% Delivery Accuracy Improvement
Real-time alerts enables real-time rectification of incorrect deliveries
97% Temperature Excursion Visibility
Real-time temperature monitoring ensures a proactive approach to monitoring perishables, significantly reducing waste and improving quality
80% Labor & Rework Elimination
Eliminating inaccurate deliveries as they happen results in significant reductions in labor, rework, and customer concessions
Customer Lifetime Value (CLV) improvement
Better quality products and more accurate deliveries and delivery times are the three ingredients to happier customers and increased customer lifetime value
Vehicle Temperature Health
Monitor the health of delivery vehicles to catch faulty mobile cold storages, or identify problematic vehicles routinely seeing temperature excursions
Explore More Solutions
Outbound Shipping Accuracy
Real-time pallet location and alerting in outbound loading dock for load accuracy and temperature compliance
Inbound Shipping Accuracy
Automatically detect pallets as delivered, adding a passive audit point to validate against expected inventory
On-Shelf Availability
Track case stocking journey for accurate ready to sell inventory and stocking alerts for store associates
Shelf-Life Optimization
End-to-end time and temperature signals for each case. Enable FIFO & “First Expiry, First Out” models
Grocery Retailer Boosts Efficiency and Cuts Waste with Wiliot's Ambient Data Platform
Find out how a grocery retailer partnered with Wiliot to track produce through their supply chain to provide fresher produce for customers, reduce waste, and ensure adequate stocking.
